Shipping policy
At Aurexio, we aim to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Shipping Methods Available
We ship orders using trusted courier and logistics partners to ensure reliable and timely delivery.
The shipping method may vary based on your location, product type, and availability of courier services.
2. Order Processing Time
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All orders are processed within 24 Hrs after payment confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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During high-demand periods (sales, festivals), processing times may be slightly longer.
3. Delivery Timeframes
Estimated delivery time after dispatch:
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Domestic Orders (India): [3-7]
Delivery timelines are estimates and may vary depending on your location, courier partner, and external factors.
4. Shipping Costs
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Shipping charges are Free as it is inclusive in the price
5. Tracking Information
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Once your order is shipped, tracking details will be shared via email or SMS.
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You can use the tracking link to monitor the delivery status of your order.
6. Delivery Issues and Delays
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We are not responsible for delays caused by courier partners, weather conditions, strikes, or other unforeseen circumstances.
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Please ensure that your shipping address and contact details are accurate. We are not liable for delivery failures due to incorrect information provided by the customer.
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If your order is delayed or undelivered, please contact us and we will assist you to the best of our ability.